Handling Unwanted Calls

Receiving unwanted calls can be frustrating and time consuming. However, in most cases, the calls can be stopped by using some simple but effective techniques or by taking advantage of options to stop the calls entirely. The information below can help you avoid unwanted sales calls and harassing or anonymous phone calls.

Sales Calls
A national Do-Not Call Registry has been established to address unwelcome telemarketing calls. Residential customers may register their telephone number, including wireless numbers, on the national Do-Not-Call Registry at no cost, either by telephone or online. To register by telephone, call 1-888-382-1222. For more information or to register online visit www.donotcall.gov.

Annoyance Calls
If you're bothered by harassing or anonymous phone calls, try these techniques to discourage them:

If the problem occurs continuously over an extended period, you should report it to your local law enforcement agency. Keep a record of the days and times of the calls, and note the caller's sex, voice, accent and comments. This information could assist the police. It is a crime to make harassing, obscene or anonymous phone calls under both federal and state laws.